For years, enterprise IT was measured by what happened after something went wrong: how quickly a ticket was resolved, how efficiently an incident was closed, and how reliably teams could keep the lights on. Jisu Dasgupta believes that standard is no longer enough. Across more than 15 years working in complex enterprise environments at HCLTech, […]
from
https://alltechmagazine.com/jisu-dasgupta-on-building-it-as-a-business-operating-system/
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