In 2013, I was working on fraud detection at State Compensation Insurance Fund, California’s largest workers’ comp insurer. We built a model that looked credible on paper; precision, recall, the numbers made everyone in the room happy. I pushed hard to ship it fast. Within weeks, the story changed. Fraudsters adapt. The patterns we’d trained […]
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Eshaan Jain on Why the Hard Part of Enterprise AI Starts After the Model Works
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